Blackboard Learn 9.1 is the Internet platform The Michener Institute uses to host all of its distance education courses. This platform will allow you to access essential course documents, as well as the ability to communicate with your fellow students and instructor(s).
During the day :
After Hours :
Getting Help With Groupwise e-mail, Novell and PowerCampus Self Serve:
Contact Help Desk on the next business day at 416-596-3101 x.3369 or via email firstname.lastname@example.org
- Your first and last name
- The course code for the course in which you are experiencing problems
- Your student ID number
- Your username on Blackboard
- Details of the problem you are experiencing, including: Any error messages and steps the support staff can take to re-create the problem
Note: Please be advised that Michener's Blackboard Support is not a call centre and you may need to leave a message. Please be patient. Your call will be returned as soon as possible on the day it is received
Since Blackboard Learn 9.1 is an internet platform, you will need access to an internet connection and a web browser. For a list of compatible browsers, please refer to the "Blackboard Learn 9.1 System Requirements" document in the Resources for Students and Instructors section. You can log into Michener's Blackboard Learn 9.1 at: https://michener.blackboard.com
Adobe Acrobat Reader
Adobe Flash Player
Java(TM) 7 Download
Microsoft Windows Media Player
Flip4Mac (to allow Mac OS10.x users to view streaming Windows Media Video through the QuickTime player)
Microsoft Office 2010 Compatibility Pack (for older versions of Word, Excel & PowerPoint)
VLC Player (an alternative, open source media player that can play several media types)
Listed in the table below is a selection of video tutorials and PDF documents available on Blackboard's On Demand Learning Centre for students and instructors. A complete listing of video tutorials for students and instructors is available at Blackboard's On Demand Learning Centre (the first link is each column below). The streaming video tutorials are presented in either Flash Player format or in Windows Media Video (.wmv). See the Required Plugins section tor the plugins required to view the video tutorials.
Note: the information contained in these tutorial videos or PDF documents is subject to revision at any time without notice as new information becomes available.
- GroupWise WebAccess email mailbox
- Instructions for using your GroupWise WebAccess email account (PDF)
- SelfService (formerly IQWeb)