Clinical Laboratory Quality Manager Graduate Certificate Program
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Interested in a career in clinical laboratory quality management? |
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What does a Clinical Laboratory Quality Manager do?
Clinical Laboratory Quality Managers are responsible for many quality issues in the clinical laboratory, including ensuring compliance with all regulatory requirements, conducting gap analysis and developing, implementing and maintaining a quality management system. Concepts of quality management can be applied to lab settings-diagnostic, research and pharmaceutical- nationally and internationally.
Why become a Clinical Laboratory Quality Manager?
Laboratory quality management professionals are in short supply and high demand in the health care sector. The Clinical and Laboratory Standards Institute (CLSI HS1) which form the basis for Laboratory Accreditation requirements in Ontario, nationally and internationally, and are based upon the International Laboratory Standards (ISO 15189), establish the need for all clinical laboratories to designate a Quality Manager, resulting in the creation of new positions across the province, and in other jurisdictions, nationally and internationally.
Career Opportunities
Clinical Laboratory Quality Managers report directly to the level of management where decisions are made on laboratory policy and resources. It is an exciting career direction with considerable growth potential, as experienced laboratory managers are retiring, leaving few laboratory personnel with the necessary quality management skills to fill the position. Ontario is not the only province to emphasize quality management in the medical laboratory; Quality Managers are needed nationwide and it is likely that demand will grow internationally. As such, the online learning environment and comprehensive nature of the course content to international standards makes this an excellent program choice for individuals interested in Laboratory Quality Management around the world.
The courses included in Michener's Clinical Laboratory Quality Manager Graduate Certificate program have been approved for the CMLTO Professional Portfolio under Approved Professional Enhancement Programs. This program has also been granted 15.7 CPS credits and 234.5 PEP hours by the CSMLS. Recognition from both the CMLTO and the CSMLS will be pursued for the new Program comprised of the courses described below.
How long does it take?
The new Michener Clinical Laboratory Quality Manager Graduate Certificate program is made up of five courses, offered by distance education in an online learning environment. Study on your own time and at your own pace, and complete the program in twenty months if you enroll in one courses per semester through five continuous semesters.
Graduates receive The Michener Institute's Graduate Certificate for Clinical Laboratory Quality Managers.
PLEASE NOTE:
Those students who have taken any combination of FSQM100, INQM300, SYQM400 and RCQM500 but have NOT completed the requirements for Michener’s Clinical Laboratory Quality Manager Graduate Certificate will be able to complete the outstanding courses during the 2008/2009 academic year, as each course will be offered one last time this academic year.
For those students who have only completed FSQM100 or are just starting courses toward Michener’s Clinical Laboratory Quality Manager Graduate Certificate will need to enrol in the new courses that are being offered:
INQM110 – Quality Management Systems: Introduction
RMQM110 – Quality Management Systems: Resource Management
PMQM110* – Quality Management Systems: Process Management
MEQM110** – Quality Management Systems: Measurement, Analysis and Improvement
* To be offered in Fall 2009
** To be offered in Winter 2010
These courses were designed to cover the Quality System Essentials described by the Clinical and Laboratory Standards Institute (CLSI HS1).
Start Date:
Courses for the Clinical Laboratory Quality Manager Program are through continuing education on a course by course basis. Many students wish to take these courses for interest only. In order to qualify and be granted a certificate in this program, students in these courses must meet the admission requirements as posted, including any language requirements, and must apply to the program with full supporting documentation. This application can be made at any time during the courses but no later than the end of SYQM400, or PMQM110 for the new curriculum.
Admission Requirements
- Degree or diploma in Medical Laboratory Technology; AND
- A minimum of two years of laboratory work experience and/or documented prior training or experience in management or quality systems; AND
- Established skills in word processing, spreadsheet and electronic mail software.
Students must have access to a computer that meets the minimum system requirements, access to the Internet and an e-mail account. Applicants for whom English is a second language must provide proof of an english language assessment.
How do I apply?
To apply please submit the following documents to The Michener Institute:
- Completed Michener Application form
- A copy of your professional college registration and professional certification.
- A current resume documenting two years of laboratory work experience and/or prior training or experience in management or quality systems. Also include any relevant continuing education and statements of your familiarity with word processing, spreadsheets and e-mail software
- Applicants for whom English is a second language must provide proof of an english language assessment.
- A $30.00 non-refundable application fee
- Proof of completion of FSQM100, INQM300, SYQM400 for old program, or FSQM100, INQM110, RMQM110, PMQM110 for new program.
Your application should be sent to:
Office of the Registrar
The Michener Institute
222 St. Patrick Street
Toronto, ON
M5T 1V4
Canada
Fax: (416) 596-3122
For more information on the application process please visit Michener's Admissions page.
What will I learn?
The Clinical Laboratory Quality Manager Graduate Certificate program was designed specifically to address the Quality System Essentials decribed by the Clinical and Laboratory Standards Institute (CLSI HS1), including the requirements of Ontario Laboratory Accreditation as well as those of other laboratory jurisdictions, and is the only program in Ontario with a clinical laboratory focus. Concepts of quality management can be applied to lab settings nationally and internationally.
- Design, implement, maintain and improve a quality management system
- Create a customized quality management system to meet the specific needs of your laboratory
- Refine fundamental skills-including communication skills, working with teams and the essentials of project management
- Use quality improvement tools and techniques, including process mapping, benchmarking, root cause analysis and gap analysis
Required Courses
OFFERED FOR THE LAST TIME IN 2008/2009 (See note above)
- INQM 300 Introduction to Quality Management (Online)
- SYQM 400 Quality Management Systems (Online)
- RCQM 500 Maintaining and Improving a Quality Management System (Online)
NEW COURSES OFFERED IN 2008/2009 (See note above)
- INQM110 – Quality Management Systems: Introduction (Online)
- RMQM110 – Quality Management Systems: Resource Management (Online)
- PMQM110 – Quality Management Systems: Process Management (Online)
- MEQM110 – Quality Management Systems: Measurement, Analysis and Improvement (Online)
